Last Updated on May 13, 2023 by indjobinfo5733
AIATSL Recruitment 2023: Customer Service Executive, Manager, Junior Officer Posts, 480 Vacancies – Direct Interview | 10th / 12th / ITI / Diploma / B.tech / Graduate
Air India Air Transport Services Limited has announced the AIATSL Recruitment 2023: Customer Service Executive, Manager, Junior Officer Posts notification on 11/05/2023. Notification is out for 480 Vacancies on a fixed-term contract basis for 3 Years. Selected Indian Nationals (Male & Female) candidates will serve at Chhatrapati Shivaji Mumbai International Airport. Eligible candidates can attend the Walk-in-interview at the given venue from 25/05/2023 to 30/05/2023. Candidates can check the detailed information regarding AIATSL Recruitment in the given content.
Name of the Post: Customer Service Executive, Manager, Junior Officer
Post Date: 11/05/2023
No of Vacancies: 480
Place: Mumbai
Vacancy Details of AIATSL Recruitment 2023: Customer Service Executive, Manager, Junior Officer Posts
Air India Air Transport Services Limited invites applications for the above posts. Check the post wise vacancy details and total vacancy details in the below table. Selected candidates will be posted in Mumbai.
| Name of the Posts | No of Posts |
| Manager-Ramp / Maintenance | 3 |
| Deputy Manager Ramp / Maintenance | 8 |
| Senior Supervisor-Ramp / Maintenance | 24 |
| Junior Supervisor-Ramp / Maintenance | 12 |
| Senior Ramp Service Executive | 15 |
| Ramp Service Executive | 30 |
| Utility Agent and Ramp Driver | 30 |
| Terminal Manager – Passenger | 1 |
| Deputy Terminal Manager – Passenger | 3 |
| Duty Officer – Passenger | 5 |
| Terminal Manager – Cargo | 1 |
| Deputy Terminal Manager – Cargo | 2 |
| Duty Manager – Cargo | 7 |
| Duty Officer – Cargo | 10 |
| Junior Officer – Cargo | 9 |
| Senior Customer Service Executive | 50 |
| Customer Service Executive | 165 |
| Junior Customer Service Executive | 100 |
| Para Medical and Customer Service Executive | 5 |
| TOTAL | 480 |
Also Read:
Pay Scale:
The selected candidates will receive a fixed remuneration per month. Check the salary details below.
| Name of the Posts | Pay Scale |
| Manager-Ramp / Maintenance | 75,000/- |
| Deputy Manager Ramp / Maintenance | 60,000/- |
| Senior Supervisor-Ramp / Maintenance | 45,000/- |
| Junior Supervisor-Ramp / Maintenance | 28,200/- |
| Senior Ramp Service Executive | 26,980/- |
| Ramp Service Executive | 25,980/- |
| Utility Agent and Ramp Driver | 23,640/- |
| Terminal Manager – Passenger | 75,000/- |
| Deputy Terminal Manager – Passenger | 60,000/- |
| Duty Officer – Passenger | 32,200/- |
| Terminal Manager – Cargo | 75,000/- |
| Deputy Terminal Manager – Cargo | 60,000/- |
| Duty Manager – Cargo | 45,000/- |
| Duty Officer – Cargo | 32,200/- |
| Junior Officer – Cargo | 28,200/- |
| Senior Customer Service Executive | 26,980/- |
| Customer Service Executive | 25,980/- |
| Junior Customer Service Executive | 23,640/- |
| Para Medical and Customer Service Executive | 25,980/- |
Age Limit:
Candidates can check the upper age limit in the below table. Candidates must have attained the age limit to be eligible for the post. Age relaxation is applicable as per Government rules.
| Name of the Posts | Age Limit |
| Manager-Ramp / Maintenance | 55 years |
| Deputy Manager Ramp / Maintenance | |
| Senior Supervisor-Ramp / Maintenance | |
| Junior Supervisor-Ramp / Maintenance | 28 years |
| Senior Ramp Service Executive | 35 years |
| Ramp Service Executive | 28 years |
| Utility Agent and Ramp Driver | 30 years |
| Terminal Manager – Passenger | 55 years |
| Deputy Terminal Manager – Passenger | |
| Duty Officer – Passenger | 50 years |
| Terminal Manager – Cargo | 55 years |
| Deputy Terminal Manager – Cargo | |
| Duty Manager – Cargo | |
| Duty Officer – Cargo | 50 years |
| Junior Officer – Cargo | 35 years |
| Senior Customer Service Executive | |
| Customer Service Executive | 28 years |
| Junior Customer Service Executive | |
| Para Medical and Customer Service Executive |
Age Relaxation:
Age relaxation is applicable for SC, ST & OBC candidates.
- OBC: 03 Years
- SC/ST: 05 Years
Educational Qualification:
1. Utility Agent cum Ramp Driver:
- Candidates should have passed 10th Standard.
- Must have Original Valid HMV Driving License.
2. Customer Service Executive / Senior Customer Service Executive / Duty Officer:
- Candidates should have completed Graduate Degree.
3. Manager / Deputy Manager / Supervisor:
- Graduate Degree with relevant work experience or B.E/B.Tech. or Diploma or MBA with relevant work experience.
4. Ramp Service Executive:
- Diploma or ITI in relevant discipline.
- Candidate must carry an original valid Heavy Motor Vehicle (HMV) license.
5. Junior Customer Service Executive:
- Candidates should have completed 12th standard.
6. Para Medical and Customer Service Executive:
- B.Sc Nursing or Graduate Degree with Diploma in Nursing.
7. Junior Officer / Deputy Terminal Manager / Terminal Manager:
- Candidates should have completed Graduate Degree or MBA.
Selection Process:
The selection will be based on the following stages. Each post has different selection criteria. Check the selection process for each post below.
- Interview
Utility Agent cum Ramp Driver/Ramp Service Executive:
- Trade Test (Trade Knowledge and Driving test including Driving Test of HMV).
- Interview
Application Fee:
Candidates pay through Demand Draft in favour of “AIR INDIA AIR TRANSPORT SERVICES LTD”, payable at Mumbai.
| S. No | Category | Application Fees |
| 1 | UR / OBC | 500 /- |
| 2 | SC / ST / Ex-Servicemen | Nil |
How to Apply for AIATSL Recruitment 2023: Customer Service Executive, Manager, Junior Officer Posts
Applicants meeting with the eligibility criteria mentioned in this advertisement, as on 1st May, 2023, are required to WALK-IN in person, to the venue, on the date and time as specified above along with the Application form duly filled-in & copies of the testimonials/certificates (as per attached application format with this advertisement) and non-refundable Application Fee of Rs.500/- (Rupees Five Hundred Only) by means of a Demand Draft in favor of “AI AIRPORT SERVICES LIMITED.”, payable at Mumbai. No fees are to be paid by Ex-servicemen / candidates belonging to SC/ST communities. Please write your Full Name & Mobile number at the reverse side of the Demand Draft.
Following documents are required, while appearing for interviews:
- A recent (not more than 3 months old) colored passport size photograph of
- the fullface (front view) should be pasted neatly in the space provided in the
- application form.
- b. Self-attested copies of the supporting documents as mentioned in the
- Tabulation ‘List of Documents (copies) to be attached with the
- Application’ of these Advertisement to be submitted along with the
- application. Original Certificates should not be submitted along with the
- application but should be brought for verification. The Company is not
- responsible for returning any original copy/ies of Certificates /Testimonials
- submitted with the application.
- c. Bring your valid Passport along with one set photo copy (if available).
- d. Candidates belonging to OBC category must submit a duly attested
- photocopy of the Caste Certificate in the format as prescribed by
- Government of India, issued by the Competent Authority. The certificate,
- inter-alia, must specifically state that the candidate does not belong to
- socially advanced sections excluded from the benefits of reservation for OBC
- in civil posts and services under the Government of India. The Certificate
- should also contain the ‘Creamy Layer’ Exclusion clause. The OBC
- Certificate produced by the candidates should be as per the Central List of
- OBCs published by the Govt. of India and not by the State Government.
- e. Eligible candidates working in the AI Airport Services Limited can also apply
- for the said post and if selected, they would be considered with service and
- pay protection.
- f. Applicants working in Government / Semi-Government / Public Sector
- Undertakings or autonomous bodies, must appear with the completed
- Application Form routed through proper channel or along with “No
- Objection Certificate” from their current employer.
- g. The advertisement for this recruitment is being published on our company
- website, hence please visit our company website www.aiasl.in.
Important Dates for AIATSL Recruitment 2023: Customer Service Executive, Manager, Junior Officer Posts
Candidates who are eligible for the Customer Service Executive, Manager, Junior Officer, Ramp Service Executive and other posts can attend the interview as per the given dates. Check the dates given in the below table.
| Walk-in-Interview Date (Junior Customer Service Executive / Customer Service Executive / Senior Customer Service Executive / Customer Service Executive) | 28/05/2023, 29/05/2023 & 30/05/2023 |
| Walk-in-Interview Date (Other Posts 1 to 15) | 25/05/2023, 26/05/2023 & 27/05/2023 |
Interview Details:
- Date: 25/05/2023 to 30/05/2023
- Time: 9:30 AM to 12:30 PM
- Venue: GSD Complex, Near Sahar Police Station,CSMI Airport,Terminal-2, Gate No.5,Sahar, AndheriEast, Mumbai 400099
Important Links to Download application form:
| Official Notification & Application Form | Click here |
| Official Website | Click here |
